The ChargePoint Management System (CPMS) is the central IT system that provides all the functionality needed to deploy, maintain and operate a network of EV charging points.  This includes support for:

• User registration and the issuing of smartcards that give access to charge points, or associating other smartcards with that user (such as a transport card) so that they can also be used for charge point access.
• Providing users with real-time information regarding the location and status of available charge points, via provision of maps, overlaid with relevant information, accessible via the web.
• Providing support for customer billing, if required by the service sponsor, and for taking payments via debit/credit cards.
• Online user account capabilities, providing access information about charging and billing history.
• Support for customer service staff and operations managers to control the network, respond to customer queries and deal with any problems.
• Allow individual charge points to be added to the network or to be temporarily taken out of service.
• Integrate with other systems belonging to the service sponsor or to other relevant third parties, to deliver relevant information about customer behaviour and /or about energy use.
• Provide reports in a variety of formats, for use both by operational managers and by service sponsors.
• Deliver all the above via a secure, reliable infrastructure that provides the high levels of availability required for a service of this type and complies with all relevant security and auditing standards.

We constantly monitor the latest & forthcoming legislation surrounding electric vehicles & charging so that our clients fully comply can benefit from new developments.

The ChargePoint Services software team is highly experienced in the provision of critical messaging and monitoring software solutions.  They have developed unique software for charging and vehicle monitoring for private and commercial vehicle use. This software is being adapted for mobile phone use and will be launched as an iPhone and Smart phone application to provide real time reporting of charging status through the Vodafone network which brings efficiencies in driver best practice and CO2 reductions due to vehicle mileage.

Charge Point’s dedicated focus on consumer requirements and a complete understanding of the need for ‘ease of use’ by the client or customer mean their products reflect that focus and are known to be some of the most user‐friendly on the market today.

As part of the project planning process, we are able to provide detailed data on the financial impact the change to EV charging will provide.