GeniePoint Software Platform - ENGIE EV Solutions

The GeniePoint Software Platform

Highly Experienced

The ENGIE EV Solutions software team is highly experienced in the provision of critical messaging and monitoring software solutions. Our Mission is to establish The GeniePoint Platform as the first choice, PAYG charging platform for Out of Home charging.

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The GeniePoint Software Platform is a world-class electric vehicle charging back office system focussing on accurate and reliable data providing live status, availability of chargers and billing functionality.

We align it with reliable hardware products to provide active fault monitoring aiming for 100% uptime of our GeniePoint Network.

Our customer interface – smartphone/website access provides live status – location, availability & charging status and our charging is based on pay for what you use, and we ensure interoperability across ALL GeniePoint networks.

The ENGIE EV Solutions’ dedicated focus on consumer requirements and a complete understanding of the need for ‘ease of use’ by the client or customer mean our products reflect that focus and are known to be some of the most user‐friendly on the market today.

World Class Chargers

We select the best and most reliable hardware to suit the unique requirements of each customer, enabling us to provide an integrated and coordinated solution to meet your exact needs.

First Class Customer Care

We believe that our customer care should be first class. Our help lines are open 24/7, 365 days per year. 90% of calls are answered in under 20 seconds. We are continually improving our fault reporting which has resulted in a 97% rate of “uptime” across the GeniePoint Network.

Knowledge & Expertise

Our team consists of the most experienced and knowledgeable individuals across electric vehicle, software and motor industries, combined they make us industry experts and able to provide reliable and accurate information to help your organisation choose the best solutions for your business.

Build loyalty with customers and staff alike

Providing electric vehicle charging facilities to customers visiting your business builds loyalty and increases time spent at your business. Providing these services to your staff gives added incentive and can reduce costs as well as providing environmental benefits.

Manage and report employee benefits

Employees can be offered “free fuel” as an incentive for changing to an electric company vehicle.

Functionality

Network

Network Management